Last Updated on November 24, 2025 by Meaghan Marshall
As of September 2025, Woolworths operates 1313 supermarkets across Australia, employing more than 100,000 people, in roles that include Online Personal Shoppers and Team Members within Fruit & Veg, Grocery and Night Fill crews.
To apply for one of these roles at Woolworths, you will need to visit https://careers.woolworthsgroup.com.au.
This article provides advice for applying for a job at Woolworths, including preparing your resume and submitting your application.
Contents
Minimum Requirements for a Job at Woolworths
Before you begin preparing your resume, check that you meet these minimum requirements:
- To legally work in Australia, you must be an Australian citizen or permanent resident, a New Zealand citizen or hold a valid visa with permission to work
- You must be 15 years of age or older. Woolworths only accepts applications from candidates who are 15 years or older, and age verification is required if you are successful for a role.
What is it like to work at Woolworths?
Before you submit your application, you may also like to get an idea of what it is like to work at Woolworths.
If you know someone who works at the store you are applying to, you can ask for a first-hand account. Or you can find some insights online.
Woolworths currently has a 3.9 out of 5-star rating on indeed.com with more than four thousand reviews from current and past employees. In addition, you can search by location for store-specific insights.
On Seek, Woolworths has received over two thousand reviews. Currently, there are 365 1-star reviews, which provide some insights into challenges you might experience, such as high workloads, toxic work environments, and inequitable shift allocation. In contrast, 499 5-star reviews highlight the flexibility and supportive work environment provided.
You can discover additional reviews at Payscale and Glassdoor.
How to Apply for a Job at Woolworths: Online Application Form
To apply for a Store Team Member role at Woolworths, you need to complete the online application form. You can do this with or without a resume.
If you use a resume, your work experience and skills list will be automatically populated within the application form.
The first step is to confirm you are 15 years or older. You will also be asked if you currently or have previously worked for Woolworths.
Personal Information
You will then be prompted to fill in your personal information. You will also be asked if this is your first job. Be honest here, no work experience is not a problem.
If this is your first job, you will only need to complete your contact details here. If you have held other roles, the form will prompt you to fill in your work history.
There is a skills box you can complete. Make sure you add all your skills!
If you have uploaded your resume, the skills list will be populated based on the information in your resume. You should check this carefully and remove any that are not accurate.
You have the option to upload a resume and a cover letter.
Diversity & Inclusion
The next step is a series of questions that allow you to disclose your gender, refugee status, cultural identity, language or disability.
Woolworths states this information is to “assist us in providing an inclusive hiring experience and interview adjustments where required.”
It is important to note, however, that you are NOT obligated to provide this information to a potential employer. Therefore, it is acceptable to give the ‘prefer not to answer’ response.
Job Specific Questions
You will also be asked to consent to a criminal history check. Additionally, to indicate your right to work status in Australia.
In this section, you will be requested to provide the days and times you will regularly be available to work. This will be used to consider your suitability for the role.
Finally, you will be asked some role-specific questions. For example, that you’re comfortable being on your feet for the entire shift and able to lift products or stock weighing up to 10-15 kilograms.
These questions will vary depending on the role you are applying.
Prepare Your Resume to Apply for a Job at Woolworths
When you complete the online application form, you have the option of uploading a resume and cover letter.
A strong resume and cover letter will include evidence that confirms you hold the skills and values required by Woolworths. Therefore, for each skill listed below, include in your resume an example of when you have performed or demonstrated this skill in the past.
The best way to do this is with an achievement story. The most straightforward approach for writing an achievement story is: Accomplished (X) by doing (Z). For example:
Resolved a customer complaint and avoided escalation to the Manager by listening to customer concerns and offering a solution aligned with store procedures
Your examples can be from your work, extracurricular activities, student placements, hobbies, sports, volunteer roles, academic studies, and short courses.
Skills & Personal Qualities Required
Several skills in this list have been discussed in more detail in previous articles. Click on the link for guidance and examples of how you can demonstrate these skills on your resume.
- Customer Focus
- Communication
- Problem Solving
- Learning Agility
- Interpersonal
- Technology
- Teamwork
- Reliability
- Initiative
- Resilience
If you are applying for a leadership role, be sure also to include examples of your previous success leading a team.
The Right Attitude
According to Woolworths, “the right attitude is everything.” This means that Woolworths is, first and foremost, looking for people with qualities that match its culture and goals. In other words, it is seeking the right mindset rather than a specific set of technical skills.
Within your resume, you need to convey your interest in food and shopping, a customer-first mindset, team focus, flexibility and adaptability, and reliability.
Simply listing these traits will be insufficient. Instead, think of the ways you show these values and traits. Think broadly and outside of the box.
You can use your resume profile section to mention your interest in food, perhaps your previous experience within the food industry, your interest in growing vegetables, a memorable meal, or your specialty dish. Take a similar approach if shopping is your interest.
Customer experience in-store is important.
When have you provided exceptional customer service in the past? Or when you have helped out a friend? What will be your approach to customer service in-store? Give insight in your resume profile section.
For additional advice on demonstrating your customer service or people skills, see: How Do I Prove I am a People Person on My Resume?
Adaptability and flexibility are key skills for any job, but especially the retail sector, as retailers innovate, explore new strategies, new store formats and new technology.
On your resume, you need to show that you are comfortable with change. When have you learnt new technology? When have you previously experienced change or uncertainty and remained composed and focused?
Additional Help
For detailed instructions on developing a successful resume, see the Step-by-Step Guide and Guidelines for a Good Resume.
If you are applying for your first job and have limited work experience, you will find helpful advice and some reassurance here: Resume for First Job with No Work Experience.
For additional tips and content suggestions, see Woolworths Resume Template
Extra Resources
For more advice and tips: How to Write a Retail Assistant Resume (with Sample Resume)
Have you worked at McDonald’s previously? See McDonald’s Crew Member Job Description for Resume for tips on including it on your resume.
Concerned about age discrimination? How to Hide Your Age on Resume
Do you hold a volunteer position? Adding Volunteer Work on Your Resume
Links to check Child Employment Laws in your State
Check what age you can start to work with the relevant state or territory authority:
ACT Government Community Services
NSW Office of Industrial Relations
QLD Government
Business Victoria
NT Government
Work Safe TAS
SafeWork SA
WA Wageline
