If you have worked as a McDonald’s Crew Member, here is some advice for writing your McDonald’s crew member job description.
McDonald’s Crew Member is a role that most people are familiar with. If they haven’t worked for Macca’s, they will have certainly eaten there at some point. This means, given there is already strong awareness of the brand and what the role entails, you don’t need to overexplain. Having said that, you still want to include enough information to demonstrate your suitability for the role you are applying for and to hit on the right keywords.
Therefore, the ideal approach is to omit unnecessary detail and keep a strong focus on your achievements and how you contributed positively during your time in the role.
Below is a list of example skills you will have developed during your time at McDonald’s. In addition, a breakdown of responsibilities is provided.
These lists may help you to think of examples of your success on the job. Then, you can turn them into achievement stories for your resume. To demonstrate, an example McDonald’s job description for resume is provided.
For a comprehensive guide to writing a description of your role see: Scope of Your Past Experience
For a comprehensive guide to writing achievement stories see: Achievement Stories
Contents
McDonalds Crew Member Skills & Responsibilities
Working as a Crew Member at McDonald’s you will have developed a broad range of skills, including both soft (employability skills) and hard skills (technical skills).
Review the list of skills provided below and think of examples of when you have achieved a result using these skill.
Also, review the list of responsibilities and think of examples of when you have performed these tasks particularly well on the job.
Then, turn these examples into achievement stories for your resume.
Soft Skill Examples
- Interpersonal Skills
- Attention to Detail
- Time Management
- Customer Service
- Problem Solving
- Communication
- Quality Focus
- Safety Focus
- Teamwork
- Leadership
- Resilience
- Initiative
Related: How Do I Prove I Am a People Person
Related: Skills for First Resume
Technical Skill Examples
- Customer Recommendations
- POS (Point of Sale) System
- Store Opening & Closing
- Customer Relationships
- Procedural Compliance
- Product Knowledge
- Food Preparation
- Sales Techniques
- Training Delivery
- Managing Stock
- Cash Handling
- Cleaning
- Events
Related: How to Demonstrate Computer Skills on Resume
McDonalds Crew Member Responsibilities
- Upheld safety standards and practices
- Operated point of sale system
- Maintained quality control
- Promoted special deals
- Took customer orders
- Maintained cleanliness
- Greeted customers
- Collected payments
- Prepared food
McDonalds Crew Member Job Description for Resume (Example Work Experience Section)
Text Version
McDonald’s | Date – Date
Crew Member
As a Crew Member, I performed roles across the front counter, kitchen, drive-thru and McCafe. I assisted customers with ordering, incorporating suggestive selling and promotion of special deals. In this role, I maintained food safety standards, keeping the restaurant clean and sanitised. Additionally, as an experienced member of the team, I had the opportunity to train others as Crew Trainer.
KEY ACHIEVEMENTS
- Awarded Crew Member of Year 2018 in recognition of my professionalism, responsive customer service and commitment to quality
- Selected as a Crew Trainer and trained more than 20 new crew members to achieve expected performance standards
- Completed retail traineeships at a Certificate II Level and expanded my retail operational skills and knowledge
KEY CONTRIBUTIONS
- Reported unexpected food temperature drop and therefore ensured critical equipment fault uncovered promptly
- Supported team during busy periods, providing encouragement and offering additional assistance
- Maintained record of 100% accuracy when recording customer orders at the point of sale
- Met and exceeded customer expectations and regularly received positive feedback
- Spoke up when observed breach of cleaning standards to ensure customer safety
Additional Assitance
For assistance writing your resume, complete a quote request.
