An Expression of Interest (EOI) is a short statement (or letter) used by job seekers to “express an interest” in a job opportunity. Usually, the jobseeker will use an expression of interest to introduce themselves to a potential employer, describe their interest in the company (or role), and explain what they bring to the position. The EOI would usually (but not always) be submitted along with a resume.
Essentially, an EOI is just another format for making a job application.
When Are Expressions of Interest used?
Calling for expressions of interest is common for positions advertised internally only or for short-term assignments.
Additionally, expressions of interest are often requested when there are several positions. Or where no specific job exists and the employer wants to generate a pool of candidates to draw from as vacancies arise.
Similarly, you may choose to submit an expression of interest when you are approaching an organisation cold. In other words, when you initiate contact with an employer rather than responding to an advertised vacancy.
Is it worth Submitting an Expression of Interest?
A lot of time goes into putting together a job application, and it might not feel worthwhile if a role potentially does not exist or the opportunity is only short-term.
Still, it is unlikely that employers will call for expressions of interest unless there is a genuine need. Also, short-term opportunities can be valuable for your career progression. A short-term assignment can give you the opportunity to gain additional experience to help you achieve your ultimate goal.
If you are uncertain about making an EOI, consider how the role or opportunity aligns with your career goals. Will it help you towards those goals? You may find helpful advice for defining what you are looking for in a role here: What is my Idea Job?
It is understandable to be concerned about risking the security of your current position for a job that may be temporary. If you have some hesitancy submitting an EOI, perhaps you could test drive your career in another way. See: Take a Career Test Drive
How do you write an Expression of Interest?
First and foremost, if instructions for preparing your EOI are provided by the employer you should follow these. For example, you may be requested to stick to a word count, provide your EOI in a specific format, or be directed to answer a set of questions. If directions are provided you should follow these.
If no specific instructions are given, then ideally you should use your EOI to (1) introduce yourself (2) set out your interest in the opportunity and (3) describe why you are the best person to hire. Aiming for no more than one page would be good practice.
Usually, a complete response to the key selection criteria would not be necessary. However, the key selection criteria and requirements of the role should still inform your response.
As with any job application, the aim is to use your EOI to prove that you are the best person for the position. YOu do this by presenting your best evidence as to how you meet the key selection criteria and the requirement of the role.
You should write your EOI with an authentic voice, giving an insight into your personality, work style, and values.
EOI Example (Text Version)
A dependable customer service professional, I bring to the role of Service Officer more than seven years of experience delivering customer and administrative support within the health and public sectors. With a service focus, strong communication skills and technical literacy, I am confident in my ability to help customers across a range of payments, programs and services. I value this opportunity to assist the public in accessing government services, particularly where customers face disadvantages or have complex challenges.
My previous experience provides me with the necessary skills and expertise to excel in this role, including the ability to communicate clearly and with influence. As Administration Officer at 123 Care Provider, I implemented government funding changes that increased the administration levy charged to families. This caused concern among families and educators. However, I communicated the changes effectively and empathetically, achieving understanding and reducing unease.
A committed team member, I am known for putting my team’s success first, promoting cooperation and commitment, and sharing information and expertise to ensure team goals are achieved. For example, at 123 Care Provider, I made additional efforts to support the team during a challenging period. A colleague had just left the organisation, and another commenced maternity leave. This left the team understaffed, and so I took on additional responsibilities. I put in extra hours to ensure my usual tasks were fulfilled and safeguard the on-time processing of educator payments.
Technically astute, I am conversant with Microsoft Office, and across my experience, I have demonstrated the ability to use multiple systems and programs. As a Clinical Administrator, I used ZedMed to access and file patient medical records and manage GP appointments and billing. I used Microsoft Outlook to manage allied health appointments and Microsoft Word was used to prepare paperwork for pre-employment medical assessments.
As demonstrated, I have the necessary skills to impact the Services Australia Service Team positively. My customer service experience and technical know-how complement my strong interpersonal skills and desire to support customers accessing government services.
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